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• What happens to undeliverable mail? 
• How to retrieve mail remotely

 

What happens to undeliverable mail?
Problem:	When a client sends mail to a nonexistent Internet email address, what does the InterJet do with it?
Solution:	If an email is sent to an invalid Internet address, the email will be returned to the sender at a time set on the InterJet. The Email Agent setting "Hold indeliverable mail for x days" will determine how long the InterJet will attempt to reach an external mail server. During the time the email is held by the InterJet, the WhistleWare's Email Agent will show the message as "pending" - that's the indication mail is waiting to be delivered.
top of page How to remotely retrieve email from an InterJet Problem: What is required to retrieve email from an InterJet with a remote client? Solution: To successfully retrieve email from an InterJet remotely: The remote client must have dial-up Internet access The remote client must use an APOP-compliant email application (Microsoft Internet Mail, Microsoft Outlook are compliant applications)   The InterJet must be connected to the Internet when email is retrieved or sent To set up the remote email client: Find the email client's SMTP field. Enter IP address (for example, 200.200.1.1) or the fully qualified name (for example, mail.your_company.com) of your dial-up SMTP server. The email client may also have a check box to allow APOP (Eudora and Claris Emailer) or Secure Password Authentication (Microsoft Outlook: Accounts-> Mail-> Properties-> Servers-> Log on using Secure Password Authentication). Enter other email application information (name, password, etc.) as usual. When the remote client and the InterJet are connected to the Internet, use the email application as usual to send or retrieve email. top of page If this page did not solve your problem, or if you need more information, contact us.