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Buzzword Definitions
  Term Definition

 

/30 network

A public or routeable IP address assigned by your ISP with no more than a 30 bit subnet mask.

A

access server

A device with a series of modems which answer ISDN and analog phone calls (also called a terminal server.) The equivalent for DSL is called a DSLAM.

 

agent

When you run WhistleWare, the InterJet system software, the first page you see is the InterJet home page. The appearance of this page varies, depending on the administrative privileges assigned to your account. The Agent Selector in the upper-left corner of the page allows you to select an InterJet agent. InterJet agents help you to perform basic tasks, such as changing your password, handling e-mail messages during your absences, using mailing lists, and creating Web pages. If you have the administrative privilege associated with an agent, the agent also helps you to perform administrative tasks. If you have neither the basic nor the administrative privilege associated with an agent, that agent appears dimmed, with a slash mark across it.

 

analog / analogue

Analog modems allow digital data to flow over the telephone company's existing analog network by performing a digital to analog conversion for transmission onto the network and vice versa on the receiving end. The only necessity for analog modems is that each end of the call must have a compatible modem. This makes analog modem connections the most ubiquitous form of data communications available today. However, analog modems are limited by the telephone company's voice bandwidth service. Current analog modems are struggling to achieve rates of only 56 kbit/s over those networks.

 

APOP (Authentication Post Office Protocol)

An email security mechanism that encrypts your password before sending it over the Internet when you attempt to login to a mail server to retrieve email messages. However, APOP does not encrypt the body of an email message that you retrieve over the Internet.

 

auto-configuration

After you enter the appropriate telephone number and 24-digit registration ID, your InterJet automatically dials IBM, downloads configuration information and configures itself.

B

bandwidth

Bandwidth is the amount of data that can be sent through a given communications circuit per second.

  BYOB requirements from the customer Bring Your Own Bandwidth
  1. The customer's ISP needs to provide to the customer a static IP and DNS reverse service to make this compatible with your service. 
  2. Availability of connectivity options and local dial-up numbers depends on your geographical location.
  3. The customer is responsible for paying the local telephone company charges associated with your use of the WebConnections service. These may include an installation charge (for example, if you chooses to install a new analog or ISDN line), monthly line fees and per-minute charges (for example, ISDN may be charged either per-minute or at a flat rate by your local telephone company) and other charges. If DSL is the chosen connectivity, then Small Business WebConnections includes the monthly DSL line charge and the installation of the DSL line. For analog and ISDN service, we will do our best to assign a dial-up number that is located in the customer's area code. However, not all calls within your area code may be classified as local calls by your phone company. We recommend that the customer check with their phone company. 
  4. Individual ISP account is required. Additionally, the email client has to support APOP or SPA. 
  5. Silver Basic and Gold Basic both include domain name registration or transfer, domain name resolution, email routing, InterJet II related functions, and web site mirroring if IBM hosts the customer's web site. The 24x7 technical support does not cover ISP-related support, such as connection and bandwidth issues.

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C
cache

A sophisticated form of buffering in which a large amount of memory is set aside to hold data so that it can be accessed quickly.

  cable modem

Cable modems are capable of very high speed throughput (bandwidth) and are used when accessing the Internet across a television cable company's network (usually fiber). However access via cable modem from a cable company is normally structured in a way that has a group of users sharing a 'node' in a specific area. The more subscribers in that area, the less bandwidth is available to each. So although the cable modem itself can handle high throughput, the bandwidth available to a user may be less. 

 

CAT 5 cable

Category 5 cable is the commonly used to connect your computer’s network card to your local area network (LAN).

 

Central Office

The Central Office is a branch of an LEC (local exchange carrier) that is scattered throughout that carrier’s operational region. It is hoped that no customer will be further than one mile from a Central Office, but this is frequently not the case.

  client

A client is a remote computer connected to a host or server computer. Your desktop computer is a client. Client also refers to the software that makes this connection possible.

 

Commander

A data base that stores configuration information about a customer’s account.

 

CSU/DSU

customer switching unit / digital switching unit

 

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D

default gateway field

This is located in the network configuration of the General Configuration page, and is where IP default gateway information is entered.

 

DHCP server (Dynamic Host Configuration Protocol)

A protocol that leases dynamic, or temporary, IP addresses and other configuration information to client machines on a TCP/IP network. As a user logs on to the network, the DHCP server will assign them an IP address to use while they are connected

 

DNS (Domain Name Service)

Converts between IP addresses and hostnames.

 

DNS Reverse Service

A reverse service is where an IP address is resolved to a computer hostname.

 

DOD

Dial-on-demand (i.e., ISDN or analog.) The opposite is FTC, full-time-connect (e.g., DSL or T1.)

 

domain name

A name that a company or organization chooses to identify themselves on the Internet, i.e. ibm.com or stanford.edu, etc.

 

download script

The file that contains customer information that makes their InterJet unique.

 

DS-1

formatted digital signals

 

DSL

DSL refers to a class of technology used to obtain more bandwidth over existing copper telephone cabling running between a customer's premises and the telephone company's Central Office. DSL allows simultaneous voice and high-speed data services such as super-fast Internet access over a single pair of copper telephone wires. This allows you to talk on the phone and browse the internet at the same time. There are several variations of 'DSL' that include: 

ADSL - Asymmetric Digital Subscriber Line
R-ADSL - Rate-Adaptive Digital Subscriber Line 
HDSL - High Bit-Rate Digital Subscriber Line 
VDSL - Very High Bit-Rate Digital Subscriber Line 
SDSL - Symmetric Digital Subscriber Line

A telephone company must make compromises between costs, distance, speeds, reliability, equipment, etc when implementing or offering 'DSL' services. Each variation of 'DSL' reflects the different compromises made by Telco's when deciding how far and how fast data can flow on a particular kind of subscriber line. 

 

dynamic DNS

A NOC (Network Operations Center) service that permits dynamic IP customers to have a static hostname for their InterJet (WW 4.1.3.)

 

dynamic IP

The access server assigns the InterJet a different IP address every time it dials in (WW 4.1.3.)

 

dynamic IP addresses

These are addresses that are distributed by a DHCP server to clients as they logon to the network.

 

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E

Ethernet

A widely used networking system that connects computers in a local area network (LAN), and specifies the type of cabling, the topology (how computers are connected) and the mode of data transmission between computers.

 

Ethernet port

The port on an Ethernet card to which you connect an Ethernet cable.

 

ETRN

A SMTP (Single Mail Transfer Protocol) command an InterJet sends to the NOC (Network Operations Center) to tell the NOC to process its mail gueue (DOD - Dial On Demand - static IP InterJets only.)

 

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F

firewall

A firewall is a security router that sits between your network and the outside world to prevent unauthorized access. All network traffic into and out of the LAN must pass through the firewall, which runs special software that prevents unauthorized users from gaining access. For a firewall to be effective, all traffic that flows between the two networks must pass through it. The firewall examines the traffic and compares it to the set of rules for which it has been configured. If the traffic matches the rules for traffic that can be transmitted between the networks, the firewall forwards the traffic. If the traffic matches the rules for traffic that should be blocked, the firewall blocks the traffic.

 

firewall hole

Configurations made on the server to allow certain users on the outside access to your network.

 

FQDN (Fully Qualified Domain Name)

The complete name of a machine on a network. The FQDN is the combination of a machine’s local DNS, or host name, and its domain name.

 

fractional T1

Fracional TI is a service that uses only part of the T1 bandwidth for an ISP connection.

 

ftp (File Transfer Protocol)

A TCP/IP service that allows you to download files from and upload files to an FTP server on another computer. To connect to a remote computer to transfer files, you must supply a login name and password. If you do not have an account on the computer, you can use anonymous FTP to access any files that are available to the public. Typically, your browser of FTP client software automatically supplies the login name anonymous and your email address as the password.

 

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G

gateway

1. A router that transmits data from one network to another. Also called a default gateway if the router is the next point, or hop, for data going off the originating network.

2. A router that translates data traversing two or more networks running different protocols. For example, a gateway can connect a TCP/IP network with a non-TCP/IP network.

 

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H

handshake

Any exchange that takes place before actual communication begins to negotiate the terms of the conversation.

  host

1. A machine connected to a network that runs, or hosts, the protocols for communicating with other machines — for example, the TCP/IP protocols that provide email, Web, and FTP services.

2. A machine providing a service, such as a Web site.

 

hub

In Ethernet, a device that is used with 10baseT and 100baseT cabling to connect computers to the network. Most hubs have from 8 to 24 ports.

 

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I ISDN ISDN is a telephone company technology that provides digital service across existing telephone copper wiring typically in increments of 64 Kbit/s channels. ISDN has been around for many years, but its popularity in the USA is only now beginning to increase as a result of limitations of analog modems and the rise of Internet usage. Roll-out of this service by most telephone companies in the USA has been slow due to high costs, lack of standards and low acceptance rate by consumers. [Note: ISDN is widespread throughout a number of other countries including Germany, France and the UK].

 

ISP Internet Service Provider

A company that provides you access to the Internet.

 

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K
K/bits A rate of data transfer meaning 1000 bits.

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L

LAN (Local Area Network)

Computers are located near each other, such as in the same office or building.

 

LCD

Liquid Crystal Display

 

LED

Light Emitting Diode

  limited web access The InterJet administrator can specify the level of internet access for each work period. These access levels apply to individual users according to the privileges that you assign to their accounts. For example, if you limit Internet access on non-business days, only users who have the "surf even when access is limited" privilege can access the Internet during that work period. You can use the Personnel Agent to modify the privileges for specific user accounts at any time.

 

loopback function

A method of testing systems where transmitted signals are returned by the receiver (or other intermediate device) to the transmitter so that they can be compared with the original data.

 

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M

M/bits

The more data bit in an X.25 packet that signifies that a specific message consists of one or more packages yet to be transmitted.

 

Mail eXchnage (mx)

Mail exchange records indicate the host to which all incoming mail for a given domain should be delivered.

 

MX

Mail exchange.

 

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N

netmask field

The netmask field is part of the IP configuration in Commander. This is where your subnet mask information in entered.

 

NOC

Network Operations Center

  "No dial tone" This usually means that the line on the customer end is not an analog line or that the line is not connected to anything. Make sure they can put a phone on the line make sure they can make outside calls.

 

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O

octet

A set of 8 bits.

 

ODMR (On Demand Mail Relay)

A NOC service the DOD dynamic IP InterJet connects to to retrieve its mail (WW 4.1.3.)

  office network The office network is a network that is connected to the Office Ethernet port on the InterJet and protected by the firewall. The Office network is a private network and is not accessible outside the intranet.

 

office port

The Office Net port is a port located on the rear panel of your InterJet that allows you to connect the InterJet to your local office network. Connecting your office network to the InterJet allows you to use the InterJet as a network gateway to the Internet, and provide a location for all of the users of your network to share resources and exchange information.

 

OS platform

Operating System platform.

 

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P

perimeter network (perimeter net)

The perimeter network is a network that is connected to the Perimeter Ethernet port on the InterJet and is outside the firewall. Because the Perimeter network is accessible to the Internet community, you can use it to host public Internet services, such as a Web or FTP site.

 

perimeter port

The Perimeter Ethernet port is a port located on the rear panel of your InterJet that allows you to access the Internet by using a Digital Subscriber Line (DSL) modem, a cable modem, or another device on your Perimeter Ethernet network.

 

ping

An Internet utility that tests a connection between two machines on a TCP/IP network. This utility sends a message to another machine, which, if it receives the message, replies.

 

POP (Post Office Protocol)

A standard mail server protocol for storing email messages and downloading them from a mail server to a client computer. Using POP, the mail server stores email messages until a user logs into the server, then downloads the messages to the user’s computer. A user can then read the messages using any mail program that supports POP. A number indicates the version of the protocol — for example, POP3, is the current version.

 

POP3

The current version of POP (post office protocol).

 

postmaster

The mail system administrator.

  ppp (point to point protocol) A protocol for establishing a serial connection between two computers. Typically, computers use this protocol to communicate with an ISP’s server over a telephone line.

 

proxy client

A workstation configured to use, or currently accessing, a proxy server.

 

proxy server

A proxy server is a computer that maintains two network connections, one to network A and one to network B. No network traffic passes directly through the proxy server the way it travels through a router. On Internet-connected networks that utilize proxy servers, internal network users access the Internet by running applications directly from the proxy server. For example, internal users configure their web browsers to contact the proxy server with their web requests. The proxy server conducts the communication with the Internet, then transmits the replies back to the original internal user.

 

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Q

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R

reboot

To restart a system

 

RJ11 connector

A modular phone plug used for telephones.

 

RJ45 output connectors

The type of plug used for 10baseT networks. It looks like a modular phone plug, but bigger.

 

RJ45 port

A LAN socket or a hub port in which you would connect an RJ45 cable to connect to your network.

 

router

A device that connects two networks and transfers data between them. Routers use routing tables consisting of a list of IP addresses to determine where to send data. Typically, one router forwards data to another router, until the data reaches its destination network.

 

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S
serial interface The electronic interface between a transmitting (or receiving) device and a single transmission channel.

 

serial port

The Serial Port is a port located on the rear panel of your InterJet that allows you to connect the InterJet to a Wide Area Network (the Internet). The serial port allows you to access the Internet by connecting to a serial device that makes an Internet connection, for example, a modem.

  server A server is a host computer on a network that holds information such as websites. It also reponds to requests for information from it such as links to another Web page.

 

SMTP

Simple Mail Transfer Protocol

 

SPA

Secure Password Authentication.

 

SPAM

Unsolicited and unwanted email messages. Spam often refers to junk email messages sent by advertisers, but it can also refer to any mass mailing sent maliciously to individuals, organizations, or newsgroups.

 

SPID (Service Profile Identifier)

A number that your telephone company uses to identify an ISDN line. The telephone company’s switching equipment uses a SPID to determine the type of device attached to an ISDN line and how to route calls on that line. SPIDs are used only in the United States and Canada.

 

static IP

The access server assigns the InterJet the same IP address every time it dials in.

 

static ip block assignment

Static IP addresses are those that are manually entered during the installation of the IP protocaol static software. The addresses are permanently used by the client and do not change at each login as it would in a DHCP environment.

 

subnet mask

The term for the grouping of bits that identify which portion of an IP address indicates the network address and which portion indicates the node address.

 

synch port (synchronous port)

The Synchronous Port is a port located on the rear panel of the InterJet that allows you to connect the InterJet to a dedicated leased line-for example, a fractional or full T1 line-using a CSU/DSU device. The InterJet automatically specifies the synchronous port configuration, using information that it obtains during auto-configuration.

 

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T

T1

A leased line connection which can carry data at 1,544,000 bits-per-second. T-1 is typically the fastest speed used to connect networks to the Internet.

 

T3

A leased line connection which can carry data at 44,736,000 bits-per-second. This is fast enough for full-screen, full-motion video.

 

TCP/UDP protocol

TCP - "Transmission Control Protocol": A Transport Layer protocol used by TCP/IP networks. TCP is a connection-oriented protocol designed to provide guaranteed delivery of data.

UDP - "User Datagram Protocol" : A Transport Layer protocol used by TCP/IP networks and devices. UDP is a connectionless protocol designed to provide quick transmission of small pieces of information, called datagrams. Unlike TCP, UDP does not provide guaranteed delivery.

  telco A popular abbreviation for a telephone company.

 

telnet

A TCP/IP protocol that allows computers to establish terminal logins to remote hosts.

 

terminal server

A device used to connect sets of terminals to a LAN or other network requiring the implementation of control processes which are too complex to be performed by the individual terminal.

 

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U UDP (User Datagram Protocol) A Transport Layer protocol used by TCP/IP networks and devices. UDP is a connectionless protocol designed to provide quick transmission of small pieces of information, called datagrams. Unlike TCP, UDP does not provide guaranteed delivery.

unlimited web access The InterJet administrator can specify the level of Internet access for each work period. These access levels apply to individual users according to the privileges that you assign to their accounts. For example, if you limit Internet access on non-business days, only users who have the "surf even when access is limited" privilege can access the Internet during that work period. You can use the Personnel Agent to modify the privileges for specific user accounts at any time.

 

URL (Uniform Resource Locator)

An Internet address that you type in your Web browser to specify the location of a resource, or file, on the Internet and the protocol with which to access it. For example: in the URL http://www.whistle.com/gilligan/interjet.htm the part of the URL before the colon specifies the protocol for accessing the information, and the rest specifies the information’s location.

  USB port
A Universal Serial Bus (USB) is a serial interface for connecting input devices and lower-speed peripherals. The USB port is where the USB is connected to your computer.

 

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V

V.35 connector

This is the one end of the hardware cable that connects into the CSU/DSU for T-1 or fractional T-1 connection. Incidentally, the connector has "35" pins. The other end of the cable would connect into the serial port at the back of the InterJet or into a router.

 

VPN (Virtual Private Network)

A public carrier supplied service, which operates as, and has the same characteristics as, a set of private circuits or networks.

 

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W

WAN (Wide Area Network)

A network comprised of multiple geographically remote LANs connected via wide area links, such as a frame relay network or a leased line connection.

 

WAN port

A port on the InterJet that connects the InterJet to your ISP through a WAN link. These ports include the 56K modem port, the serial port, the ISDN port, and the synchronous port. Some WAN ports may not be available on your InterJet model.

 

website blocking

A feature of the InterJet that helps you limit your employees access to inappropriate sites while allowing them access to business-critical and rich resources on the Internet.

  website mirroring If your ISP's server hosts your public Web site rather than the InterJet server or a server on another computer, you can specify a daily time at which the InterJet connects to the ISP to copy all public files to the ISP's server. This process, called Web site mirroring, occurs automatically once a day, at the time you specify. By default, Web site mirroring occurs daily at 2 a.m.

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