Continue to use the InterJet Troubleshooting Wizard by answering the questions that follow:

Using the InterJet and its Agents

Setting up a user account with more than 8 characters in the name.


Solution:

The InterJet will not accept a user name longer than 8 characters. You may work around the 8 character limit by creating a maillist with the longer name you desire. Enter only one member of the maillist with the shorter user's name. The maillist name may then be used as an email name for the individual.



If the Support Wizard's answer did not solve your problem, or if you need more information, contact us.

 

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