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Select the topic of interest to you.
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How
to set up Secure Remote Access* using the latest version
of WhistleWare for users who previously purchased Secure
Remote Access*.
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Problem:
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You would like remote users
from your office to have access to servers and the InterJet
on your Office Ethernet. What do you need to do to set
up this configuration?
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Solution:
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You will need the latest
version of WhistleWare to install Secure Remote Access.
This feature will allow remote users with appropriate
passwords to access your Office Ethernet from the Internet.
For installation and configuration
details, download the pdf document found here.
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* This add-on feature is no longer availble for purchase.
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How
to set up port mapping using WhistleWare 3.2
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Problem:
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You would like to allow
Internet access to a computer on your Office Ethernet
for specific purposes.
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Solution:
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The latest version of WhistleWare
allows you to specify Internet access through defined
ports on the InterJet. For installation and configuration
details, download the pdf document found here.
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How
to use an InterJet with an existing 100BaseT network
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Problem:
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An office is using 100BaseT
on the Office Ethernet. The InterJet's Ethernet hub
supports 10BaseT. How can the two networks coexist?
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Solution:
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Use an Ethernet hub with
at least one 10BaseT port and enough 100BaseT ports
to connect all Ethernet client machines. Connect the
InterJet to the 10BaseT port, and the other machines
to the 100Baset ports, as usual.
You may also use a router
between the 10BaseT and 100BaseT networks. In this case,
make sure the router is capable of passing DHCP requests
(install a DHCP Helper) between the 10BaseT and 100BaseT
networks to assure the InterJet will provide DHCP services
properly.
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Client
can't save html file to InterJet from Windows 95
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Problem:
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Client has access to appropriate
/internal/users folder and uses Claris Home Page or Netscape
Navigator to edit html file contained within the folder.
Client cannot save edited file to InterJet. Errors reported
may be "Disk Full" or "Bad File Name".
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Solution:
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Workaround this situation by
using Map Network Drive in Windows '95 Network Neighborhood.
Map the appropriate InterJet folder (Public or Internal).
Html editors and other applications will then permit files
to be saved to these folders.
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Backup
is not successful, and InterJet will no longer connect to
Internet
(Note: Backup
and restore is not supported by Internet Explorer.)
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Problem:
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Customer attempts backup. He
is never asked for backup file location, although some file
activity appears to take place. An error message appears,
saying client connection with InterJet has been lost. The
InterJet's WAN connection is down, and cannot be fixed from
the keypad.
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Solution:
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Use Netscape Navigator to perform
an InterJet backup. Internet Explorer does not complete
the backup successfully. You may need to reboot the InterJet
to restore WAN connection capability after attempting a
backup with Internet Explorer. (Note:
Backup and restore is not supported by Internet Explorer.)
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Client
cannot access InterJet folders through Windows Neighborhood
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Problem:
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Windows client attempts to
log onto InterJet as a shared server via Windows Neighborhood.
The user enters his InterJet User Name and Password, but
receives an "access denied" message. Even so, the InterJet's
Software folder is accessible.
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Solution:
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Each client must have a user
name and password that is identical on Windows 95 and the
InterJet to log onto the InterJet and see all three main
folders (Internal, Public, and Software). If your system
if not set up in this manner, change either the InterJet's
user name or Windows 95's user name to match one another.
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Can't
restore WhistleWare 1.x user information using WhistleWare
2.0.1
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Problem:
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A backup of WhistleWare user
files cannot be restored after upgrading to major releases
of WhistleWare. For example, WhistleWare 2.x user
files cannot be restored after upgrading to WhistleWare
3.x.
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Solution:
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Upgrade
to the current version of WhistleWare to correct the problem.
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of page
How
to perform a complete backup of all InterJet data
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Problem:
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You wish to back up all
InterJet configuration information, user configuration
information, and user data from the InterJet.
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Solution:
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Upgrade to the latest
version of WhistleWare. This version of WhistleWare
allows you to select either a backup of configuration
data only, or a complete backup of all data.
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top of
page
If this page did not solve your problem, or if you need
more information, contact
us.
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