Select the topic of interest to you. InterJet¨ reports much smaller hard drive space than expected InterJet needs to be reset to factory conditions InterJet connection is always on, or browsing does not work after factory reset. Which cable should be used to connect the InterJet to the LAN   InterJet reports much smaller hard drive space than expected Problem: The InterJet's total hard drive space is reported to be about 600 MB on a 1.2 GB drive. Solution: WhistleWare OS versions prior to 1.1 report the hard drive space without accounting for the space required by the operating system. If you have version 1.0 or 1.0.4, only space available to users is reported in the System agent. To change the reported space to include the operating system, use the latest version of WhistleWare. top of page   InterJet needs to be reset to factory conditions Problem: InterJet needs to be reset to factory conditions Solution: If you are using WhistleWare 3.0 or later, first use the LCD to select option 4 (System), then option 1. Continue as listed below. Enter "48#6*" on the InterJet's keypad. Press the Enter key to confirm the factory reset. You will need to configure the InterJet with ISP-specific information. Contact your ISP for assistance. top of page   InterJet connection is always on, or browsing does not work after factory reset Problem: Customer performs factory reset from keypad. After this, browsing from clients does not work (because address translation is not on) and/or the InterJet never disconnects from the Internet. Solution: Go to InterJet System Agent screens and change Address Translation to "on". Also change "Always Stay Connected" to "Disconnect after x Minutes". top of page   Which cable should be used to connect the InterJet to the LAN Problem: The InterJet is provided with multiple Ethernet cables to be used with a Local Area Network client or hub. Which one is the correct cable? Solution: If you are using an InterJet 100 or 120: Use the blue Ethernet cable to connect one of the InterJet's four Ethernet ports to a client computer on your LAN. Use the orange Ethernet cable to connect one of the InterJet's four Ethernet ports to a port (not the uplink port) on an Ethernet hub, which is in turn connected to computers on your LAN. If you are using an InterJet 140 or 200: Use the blue Ethernet cable to connect the InterJet's Office Ethernet port to a port (not the uplink port) on an Ethernet hub, which is in turn connected to computers on your LAN. Use the orange Ethernet cable to connect the InterJet's Office Ethernet port to a single client computer. top of page If this page did not solve your problem, or if you need more information, contact us.