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Select the
topic of interest to you.
Client
machines cannot browse the Internet
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Problem:
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Client
machines can see the InterJet and internal clients.
The InterJet can ping the outside world successfully.
Client machines cannot see external Internet devices.
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Solution:
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Within
the System agent's General tab, look for the field
"Enable address translation". Make sure this box is
selected, and click the Apply button.
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Limit
client browsing to certain sites.
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Problem:
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You would
like to limit client browsing privileges.
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Solution:
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The InterJet
does not limit Internet browsing from clients to particular
sites. You can manually configure a client's TCP/IP
Control Panel to exclude a default gateway address
- this will limit the client to Intranet web access,
but will not allow external browsing.
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Can't
find organization's web page location on InterJet
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Problem:
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The InterJet's
default web page continues to be displayed on client
machines, though the organization has created a new
web page.
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Solution:
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The organization's
internal web page location is: http://interjet/internal/organization/index.htm.
The organization's
external web page location is: http://interjet/public/organization/index.htm.
To make
sure client machines see your new web page, replace
the files in the locations above with your customized
web pages. Your LAN clients will then see your organization's
new web pages from the buttons on the WhistleWare
main agent page.
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Can't
find an individual's web page location on InterJet
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Problem:
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The individual's
default web page continues to be displayed on client
machines, though the individual has created a new
web page.
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Solution:
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An individual's
internal web page location is:
http://interjet/internal/users/individual's
account name/index.htm.
Insert
the individual's InterJet account name in the URL
listed above to identify the default location. To
make sure client machines see your new web page, replace
the files in the location above with your customized
version.
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If this page did not solve your
problem, or if you need more information, contact
us.
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