Included with Gold and Platinum service

The Benefits

The Secure Remote Access feature enables your remote employees to access your company's internal network from a remote location, using computers running either Windows® 95 or 98, or Mac® OS. The InterJet¨ firewall helps to protect remote computers as though they were clients on your internal office network.

Using this feature, up to ten remote employees can simultaneously log in to the InterJet and access your office network.

System and Network Requirements

Requirements for your remote employees' computers:

  • Windows 95 or 98, or Mac OS version 7.1 or later (version 7.5 or later recommended)
  • A modem (minimum 33.6K)
  • An individual dial-up account with an Internet Service Provider (ISP)
  • PPTP (Point-to-Point Tunneling protocol) client software.
      PPTP client software can be acquired in the following way:
    • For Windows computers, you can use the Microsoft VPN Adapter that Windows 98 includes and is available free for Windows 95. To obtain the VPN adapter for Windows 95, download the Microsoft Dial-up Networking Upgrade, version 1.3 or later, from the Microsoft Web site. Download for Windows 95 can be found at the following address: www.microsoft.com/windows95/downloads/default.asp
    • For Macintosh computers, you will need to acquire third-party PPTP client software. We recommend TunnelBuilderú from Network TeleSystems, Inc. (NTS). For more information about TunnelBuilder, visit the NTS Web site at: http://www.nts.com/products/vpntnnlbldr.html

Requirements for your network servers
In order to be accessible to remote employees, servers on your network must be running IP (Internet Protocol). Such servers include Novell NetWare 5 and Windows NT. Remote employees cannot access non-IP servers, such as those running AppleTalk or IPX.

How This Feature Works
The Secure Remote Access feature transfers data between your network and a remote computer, using the Microsoft Point-to-Point Tunneling Protocol (PPTP) to create a "tunnel" through the Internet. To help protect confidential data, Secure Remote Access encrypts all data before sending it through the tunnel, and then decrypts data once it is behind the InterJet firewall.

To use Secure Remote Access, remote employees simply connect to the Internet using their own dial-up ISP account, then connect to the InterJet VPN (virtual private network) server using PPTP client software installed on their computer. Remote employees can then log in to the InterJet and access all network resources that are running IP (Internet Protocol)-including servers and applications that reside on them-as though they were at the office. The following figure illustrates how Secure Remote Access works.


The Secure Remote Access Feature

Limitations of Secure Remote Access
Access to network resources is limited for remote employees using Macintosh&174; computers. This is because Secure Remote Access is not compatible with AppleTalk&174;, therefore remote employees cannot use the Mac OS Chooser to access the InterJet or any other servers and computers on your network. However, remote employees using Macintosh computers can still retrieve e-mail messages, browse your internal Web site, and use an FTP client program to access files on the InterJet.

To allow remote employees to access any servers on your network that are running Novell NetWare&174;, you must configure these server to run standard IP (Internet Protocol) rather than IPX.

For additional information, click here to access the Secure Remote Access Configuration and User's Guide.

 

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