Whistle InterJet Release Notes

3.1
July, 1998

For the latest information about the current release, click here.

These Release Notes include important information you should know about this release, as well as summary of the new features included in WhistleWare Version 3.1 and some tips for using your InterJet effectively.

Important Notes

• Both Netscape Navigator and Microsoft Internet Explorer can sometimes fail unexpectedly, display colors incorrectly, or fail to refresh the screen entirely. These problems do not affect your data or your configuration information on the InterJet.
  
  
• When you place your mouse pointer over many buttons and icons in WhistleWare, short descriptions of those items are displayed. However, these descriptions might not display properly when you run WhistleWare in Netscape Navigator. This problem might be corrected in a future release of Netscape Navigator.
  
  
• For networks running AppleTalk with AppleTalk routers, the InterJet sometimes does not recognize changes to AppleTalk router configurations. If this happens, Macintosh computers cannot connect to the InterJet using AppleShare. To resolve the problem, simply reboot the InterJet so that it can adapt to the changes in your AppleTalk routers.
  
  
• If your monitor's screen resolution is set to 640 x 480, you might not be able to see the entire display for some pages (screens) of WhistleWare. If this happens, use a higher screen resolution or turn off or collapse the browser's toolbars.
  
  
• When you back up or restore the InterJet's system configuration, there are currently no status messages to indicate when you can begin using the InterJet again. For backups, wait approximately one minute after you start the backup process before using the InterJet. For system restores, you see the message "Rebooting . . ." To determine when the reboot process is complete, check the InterJet's LCD screen. Or simply wait a few minutes after you see this message before attempting to use the InterJet.
  

Documentation Update

The InterJet Installation Guide includes a list of the third-party software bundled with the InterJet. However, the following software has been removed from the InterJet since the Installation Guide was published:

• Adobe Acrobat Reader
• Microsoft Word Internet Assistant
• MacTCP
• Drop Disk & DiskDup Pro
• Inter-Poll
• Verdana True Type fonts
• Claris Home Page

Note that although Claris Home Page is no longer included, Netscape Composer (part of the Netscape Communicator suite) and NetObjects Fusion 3.0 (trial copy) are provided for creating and editing Web pages.

New Features in WhistleWare 3.1

Mail Agent

Mail Cleanup Utility

The InterJet now has a cleanup utility that permanently deletes problem e-mail messages from a user's mailbox on the InterJet's mail server. This utility is useful when mail programs (such as Microsoft Outlook) fail unexpectedly or report that mail messages cannot be downloaded (usually because the mail program cannot recognize some characteristics of the message). When these problems occur, you can use the utility to delete one message at a time from the user's mailbox (starting with the first message, which is often the problem message) or all messages in the user's mailbox. To access this utility:

• Login as the user and go to the Mail Agent's Personalize page.

-- or --

• Login as a Postmaster, go to the Personnel Agent, edit the user account, and select the Advanced button.

Note that this feature is not described in The InterJet Administrator's Guide; however, you can find complete instructions in the online Help.


System Agent

Complete Backup and Restore

You can now back up and restore the entire contents of the InterJet's hard disk, without the need for a third-party backup program. The complete backup feature backs up all your InterJet configuration data, such as user accounts, mailing lists, and network settings, and all the files on the InterJet's hard disk, including the files that users have stored in their personal folders. With the backup file, which you store on your local computer, you can restore the InterJet to the state it was in when you made the backup file. Note that this feature is not described in The InterJet Administrator's Guide; however, you can find complete instructions in the online Help.

Remote ISP Connections

You can now bring up your InterJet's ISP (WAN) connection to access the InterJet when you are away from the office. This feature is useful when you want to access e-mail remotely, but the InterJet is not connected to your ISP.  To turn on this feature, you must log on to the InterJet as a System Administrator, go to the Connection page, and select the Enable ring dial-back checkbox. When you want to connect to your ISP, simply call the InterJet's telephone or ISDN line number, let it ring once, then hang up. The InterJet will detect the ring and dial your ISP to bring up your WAN connection. Note that this feature is not described in The InterJet Administrator's Guide; however, you can find complete instructions in the online Help.

Important Note: This feature does not work if you are using an external ISDN terminal adapter for your ISP connection.

Network Configuration Option

Normally, the InterJet automatically detects the machines connected to your Office and Perimeter networks. In rare cases, this auto-detection feature can affect the performance of a specially configured network. For these special cases, the InterJet now provides an option to turn off machine auto-detection on the Office and Perimeter networks. This option, called Disable automatic machine detection on this network, is on the Office and Perimeter Ethernet Network/Edit pages. Generally, you should not select this option unless instructed to do so by technical support. Note that this feature is not described in The InterJet Administrator's Guide.

New Features in WhistleWare 3.0

WhistleWare 3.0 adds a new look and the following enhancements.

Personnel Agent

New basic service

When you create or edit an InterJet account, you can now specify whether or not you want the user to be placed on the "all" mailing list. With this feature, you no longer have to edit the "all" mailing list to remove users from the list after you create their accounts.

Mail Agent

External e-mail options

You now have greater control over incoming and outgoing external e-mail. You can specify how often you want the InterJet to receive e-mail from addresses outside your organization, and you can specify how often you want the InterJet to send e-mail off-site.

Prevention of unauthorized use of the mail server (released in WhistleWare 2.1)

The InterJet now provides an option that allows you to prevent people outside your organization from using your mail server to transfer mail to an address outside your network. Some people or organizations use other organizations'; mail servers to send large volumes of mail to specific addresses. If this happens, your InterJet might remain connected to your ISP for long periods and your mail server's performance can be affected. With this new option, you can limit the use of the InterJet's mail server for sending mail outside to only those computers on your network. This option is set to "on" by default. To change the setting, go to the Mail Agent's Options page, then clear the check box labeled Only allow computers on our network to send mail outside.

Mail queue options

You can now delete e-mail messages directly from any mail queue. This feature provides you with easier mail-queue management.

System Agent

Automatic ISDN connection speed adjustments (released in WhistleWare 2.1)

If you use the InterJet's internal ISDN adapter (available on some InterJet models) and your ISDN connection has two B channels, the InterJet uses its "bandwidth on demand" feature to automatically adjust your connection speed to help reduce connection fees. When there are few users accessing the Internet, the InterJet will use only one B channel; if network traffic to the Internet increases, the InterJet will use both B channels to maximize your connection speed.

Support for 56K Tollsaver calls

For ISDN connections, the InterJet now supports 56K Tollsaver calls. With this option, your ISDN line transmits and receives data using a voice-mode ISDN line, which can save connection fees. This option, however, can be used only if your ISP offers or requires it.

Localized interface options

From time to time, Whistle Communications will offer a different language version of WhistleWare, and you will be notified when such a version is available. You can download a new language version from the System Agent's Maintenance Upgrade page.

Tips for Using Your InterJet

The following tips will help you use your InterJet more effectively.

• On the InterJet's Web-publishing pages, hypertext links are provided that go to the various home pages you can create: the company's public home page, the company's internal home page, and your personal home page. Default Web pages are provided for the public and internal (intranet) home pages; however, the link to your personal home page will not work correctly until you create the page.
  
  
• When creating Web (.htm) documents, always use relative URLs (links). To learn more about relative links, consult the online Help for Netscape Composer (part of the Netscape Communicator suite), which is included with the InterJet, or other Web-publishing sources on the Internet.