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LAN clients cannot see external web mirrored site


Problem:

Public web pages mirror successfully. Access from external sites is fine. Internal InterJet clients cannot see the web site via URL, though the IP address accesses the site properly.

Solution

If your "www" site information needs to be changed after autoconfiguration, you can edit entries in the System Agent/View page manually. First, go to System Agent/Office Network/Network Machines List and make sure no other machine has already been assigned the name "www". If a "www" name exists, edit that machine's entry in the System Agent/View page and delete the name.

  • Note: If the "www" machine's entry is uneditable, it has been created using the Webmaster Agent (see option below), the site is hosted on an external server, and the server has been specified by name. In that case, use the technique in the option below to change the InterJet's web hosting option.
  • Next, make sure a Network exists with an IP range that includes the new "www" machine's IP address; Add a New Network if necessary to create the proper IP address range. Then Add a New Machine with the appropriate IP address and assign the name "www".

In either case, WhistleWare will create a machine entry for "www" and "ftp", which can be seen in the System Agent/ View page.

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Mac users use of drag and drop feature causes mirroring problems


Problem The drag and drop feature causes the creation of garbage files in directories, which in turn causes errors when using the Web Mirroring feature.

Solution:

Mac users cannot use the drag and drop feature to move files between directories on the InterJet or drag and drop files from their local directories to the Public directory on the InterJet. For Mac users this feature causes the creation of garbage files in directories, which in turn will cause errors when using the Web Mirroring feature. These garbage files are not easily deleted and usually require a call to Level 4 tech support. Mac users should always use FTP (file transfer protocol) to move files between directories.

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When I mirror my InterJet, mirroring starts successfully and the fails at code blackout.


Problem

Mirroring starts successfully and the fails at code blackout.

 

Solution:

This situation can arise when the login password is entered incorrectly.

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