Continue to use the InterJet Troubleshooting Wizard by answering the questions that follow:

Client Setup and Installation

You are installing a MacOS client computer.


Solution:

If the InterJet's MacOS clients are not browsing or seeing the InterJet in the Chooser, look for a TCP/IP or MacTCP entry under the Apple menu/ Control Panel folder. If neither control panel is present, use the MacOS Find File program to locate any copy of the TCP/IP or MacTCP Control Panel. If a copy is present on your computer, drag the TCP file into the root level of Control Panel folder within the MacOS' System Folder. If you do not find a copy on your computer, run the InterJet's MacOS Installer program again.

If you do not have Netscape installed on your MacOS computer, install Netscape from either the InterJet's MacOS Installer or from the InterJet's Software folder. To access the InterJet's Software folder, use the Chooser, select the InterJet server and the Software folder. Enter your InterJet name and password to gain access to the InterJet. Within the Software folder, open the Netscape folder and drag the Netscape files to your MacOS computer.

Reboot the MacOS client to enable the network software.

 



If the Support Wizard's answer did not solve your problem, or if you need more information, contact us.

 

top of page

   
 
Legal Privacy