Continue to use the InterJet Troubleshooting Wizard by answering the questions that follow:

 

Autoconfiguration

You have not recently replaced your InterJet hardware.


Solution:

Check the InterJet's LCD Prefix and Phone Number entries in the Autoconfiguration screen. The Prefix entry will typically be "8", "9", or have no entry; use the value appropriate for your phone system.

Check the phone number supplied by your ISP on your InterJet Setup Sheet. If an area code is required to reach your ISP's site, make sure it is entered in the Phone Number entry.

Also verify the 24-digit code supplied by your ISP on the InterJet Setup Sheet is correct.

If all entries are correct, call your ISP to troubleshoot the problem further.



If the Support Wizard's answer did not solve your problem, or if you need more information, contact us.

 

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