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Client machines cannot browse the Internet


Problem: 

Client machines can see the InterJet and internal clients. The InterJet can ping the outside world successfully. Client machines cannot see external Internet devices. 

Solution: 

Within the System agent's General tab, look for the field "Enable address translation". Make sure this box is selected, and click the Apply button. 

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Limit client browsing to certain sites.


Problem: 

You would like to limit client browsing privileges. 

Solution: 

The InterJet does not limit Internet browsing from clients to particular sites. You can manually configure a client's TCP/IP Control Panel to exclude a default gateway address - this will limit the client to Intranet web access, but will not allow external browsing. 

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Can't find organization's web page location on InterJet 


Problem: 

The InterJet's default web page continues to be displayed on client machines, though the organization has created a new web page. 

Solution: 

The organization's internal web page location is: http://interjet/internal/organization/index.htm. 

The organization's external web page location is: http://interjet/public/organization/index.htm. 

To make sure client machines see your new web page, replace the files in the locations above with your customized web pages. Your LAN clients will then see your organization's new web pages from the buttons on the WhistleWare main agent page. 

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Can't find an individual's web page location on InterJet


Problem: 

The individual's default web page continues to be displayed on client machines, though the individual has created a new web page. 

Solution: 

An individual's internal web page location is:

http://interjet/internal/users/individual's account name/index.htm.

Insert the individual's InterJet account name in the URL listed above to identify the default location. To make sure client machines see your new web page, replace the files in the location above with your customized version. 

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