©1998 Larry Huntsperger Peninsula Bible Fellowship

2/1/98 Communicating With Difficult People ...

We are going to take a short break
     from our study of Revelation
          to talk about a topic
               that I don’t believe I’ve ever approached from this perspective.

I want to talk a little bit
     about how to communicate with difficult people.

Some questions that came up
     during and after our discussion time last week
          has made be think
               there might be value in our spending a little time with this topic.

Every one of us have
     what we would consider to be "difficult people" in our lives,
          people with whom our attempts at communication often,
or maybe always seem to end in disaster.
In fact, as soon as I used that phrase "difficult people",
     for some of you one specific individual came to mind.

For some of you it was a family member.
     For some it was an employer
          or an employee.
For some it was some authority figure in your life,
     or someone with whom past conflicts
          have resulted in a severely strained
               and definitely difficult relationship.

And if we were completely honest,
     every one of us would have to admit
          that we not only HAVE difficult people in our lives,
     but we’ve also BEEN difficult people
          in other people’s lives at times.

Now, I’m not promising
     that I can take 25 or 30 minutes this morning
          and clear up every difficult relationship
               in every one of our lives.

But I do know that learning how to make progress in such relationships
     is at the heart of what our Lord is seeking to accomplish
          in the lives of each of His people.

I know that
     because that’s what He told us.

Peter says,
1 Pet. 1:22 ¶ Since you have in obedience to the truth purified your souls for a sincere love of the brethren, fervently love one another from the heart,

Paul says,
Gal. 5:13 ¶ For you were called to freedom, brethren; only do not turn your freedom into an opportunity for the flesh, but through love serve one another.
Gal. 5:14 For the whole Law is fulfilled in one word, in the statement, " You shall love your neighbor as yourself."
Gal. 5:15 But if you bite and devour one another, take care that you are not consumed by one another.


And our Lord said it best
     and most simply:
John 13:34 "A new commandment I give to you, that you love one another, even as I have loved you, that you also love one another.
John 13:35 "By this all men will know that you are My disciples, if you have love for one another."


You see,
     it is not our jewelry,
          or our words,
               or our bumper stickers,
                    or our doctrinal statements,
                         or our skilful use of Scripture,
or the quantity of our Bible knowledge,
     or how often we attend church,
          or how much we gave,
that proves our union with Christ
     to the world around us.

It is just one thing:
     our ability to show love
          to the difficult people in our lives.

Luke 6:32 "If you love those who love you, what credit is that to you? For even sinners love those who love them.
Luke 6:33 "If you do good to those who do good to you, what credit is that to you? For even sinners do the same...
Luke 6:35 "But love your enemies, and do good, and lend, expecting nothing in return; and your reward will be great, and you will be sons of the Most High; for He Himself is kind to ungrateful and evil men.


In other words,
     the real measure of our maturity in Christ
          is found in how we handle
               the difficult relationships in our lives.

So, with that to help us get this whole discussion into perspective,
     let me try to offer a few principles
          that can help.

I think difficult people in our lives
     tend to fall into several broad categories.

1. There are those people in our lives who have hurt us in some way.

2. There are those who hold positions of authority over us and who do not use that authority in ways we think is right.

3. There are those who have in some way infringed on what we believe to be our rights.

4. There are those whose ideas, values, or belief systems are radically different from our own.

5. There are those who are demanding from us something we cannot deliver.

6. There are those who have something we want or believe we need and refuse to give it.

I’m sure there are other categories we could plug in as well,
     and sub-categories we could divide these 6 into,
          but that will give us enough to work with for now.

And keep in mind
     that my only purpose here
          is to establish the few foundation principles
               that will get us moving in the right direction.

And at the head of the list is this:
1. We must begin by understanding and accepting God’s goal for us in that difficult relationship.

Until we understand and accept God’s goal
     it will be impossible to make any positive progress in the relationship.
I’ll offer a statement of what God’s goal is in a few minutes,
     but it might be helpful if we begin
          by mentioning some of the destructive goals we often cling to as alternatives.

If your goal in the relationship is to win,
     to somehow defeat the other person
          and ultimately come out on top,
that difficult relationship
     will only become more and more difficult.

Oh, you may win the battle.
     But the battle will possess and consume you in the process.

If your goal is to get even with the other person
     for a wrong they have done against you
          it will bring far more emotional destruction into your own life
               than it ever brings into theirs.

If your goal is to prove them wrong
     or somehow crush them under the weight of your overwhelming logic
     and proof,
          and intellectual power,
you may win the debate,
     but you will destroy the relationship in the process.

In other words,
     if we are determined to cling to the goal of winning
     in this battle with the other person
          we may win the battle,
but we will never discover true victory in the relationship.

Rather than finding freedom
     we will create for ourselves
          an inner emotional bondage
               that will dominate our life.

Some of the most hateful,
     spiteful,
          vindictive people I have ever met
have been church people
     armed with the TRUTH,
          determined to use that truth

to get something they want
     or to defeat someone they view
          as being their enemy.

The real challenge with all truth
     is not just to know it,
but rather to know how to present it
     in a way that makes it accessible
          to the other person.

Paul says it better than I do:
Eph. 4:15 ... speaking the truth in love, we are to grow up in all aspects into Him who is the head, even Christ...

With the presentation of all truth
     the goal is not just to present the facts,
and it is certainly not to use those facts
     as a weapon with which
          we then defeat the other person.

The goal is to clothe that truth
     in a love that makes it accessible
          to the one we are trying to reach.

OK, now all I’ve really said so far
     is that in all difficult relationships
          as long as our goal in that relationship
               is to win
                    or to prove them wrong
                         or to defeat them
it will always be a difficult relationship,
     and most likely get more difficult
          as time progresses.

As long as getting what we want
     is more important to us
          than redeeming the relationship
there is no hope for healing in that relationship,
     and there is nothing further God can say to us
          until we are willing to reexamine our goals.

EX. I enjoy watching the Super Bowl
     as much for the ads
          as for the game.

Did you happen to see that ad
     for some cruise line
in which they open with a picture
     of this cruise liner,
and then across this beautiful
     Caribbean cruise scene
          they flashed a series of sentences that said...

"You have just watched 22 weeks of football."

"Isn’t it time you made it up to your wife...before you get traded?"

I did think it was a cute ad.
     But underlying it I also saw
          why so many relationships
               work so pathetically.

Here was the man with his nonnegotiable agenda -
     "I want my football."

Then, when he’s gotten what he wants,
     he’ll figure out how to try to patch up
          whatever damage it has put on his relationship with his wife.

My wife, Sandee, shared with me
     a real life example of the same type of thing
     that she encountered a few days ago.
She happened to meet a young lady
     who mentioned she and her husband
          weren’t speaking to one another at present.

Her husband was involved in some sort of
     Internet game competition,
but there was no way he could win the game he was involved in
          without getting about $4000.00 worth
               of new computer equipment -
the stuff he already had was just too slow.

The two of them talked it over
     and agreed that this was no time
          for them to be spending $4000.00
               on a new computer
                    just so he could win some game.

Then, without asking her,
     he cashed in some stocks,
          and went out and bought the computer.

If I were to ask him to name the "difficult people" in his life right now,
     who do you think he would put at the top of his list?
"Talk about difficult people! She won’t even talk to me!"

But the one thing I want us to see this morning,
     as we begin to talk about difficult people in our lives,
     is that all healing in difficult relationships begins at the attitude level.

As long as getting what we think we want
     is more important to us
           than growing in the relationship
               there will be no healing.

As long as winning
     is more important to us
          than growing in the relationship
               there will be no healing.

And just to keep things lined up correctly in our minds,
     let me state the obvious.

So what if we choose getting what we think we want
     rather than choosing the relationship?

So what if we choose winning
     over the relationship?

Perhaps the best response I could ever give to that
     is simply to have us all
          to recall the last time we made that choice
     and then ask how it affected us.

How do you think that young husband will feel
     when he gets up from winning his internet game
     and discovers he may very well
          have lost his marriage in the process.

Our Lord said it all so simply:
Matt. 22:37 And He said to him, "' You shall love the Lord your God with all your heart, and with all your soul, and with all your mind.'
Matt. 22:38 "This is the great and foremost commandment.
Matt. 22:39 "The second is like it, ' You shall love your neighbor as yourself.'


In two sentences He revealed to us
     the two greatest needs in our life:
a love relationship with our God
     and a love relationship with the people in our life.

Without those,
     nothing in life can satisfy.

Obviously we are going to need one more week for this little Difficult People diversion,
     but this morning I want to state
          as clearly as I possibly can
the first great, crucial step
     in dealing with all difficult people in our lives -
     and that first step is to choose to accept
          the correct goal,
               God’s goal for the relationship.

And what is that goal?
It is choosing to believe
     that this relationship
          is more important than our rights
          our things,
               or our ideas,
more important than getting what we want,
     and more important than winning.


Now, we haven’t had time yet
     to talk about the freedom that comes through forgiveness,
     or about establishing healthy boundaries in our lives,
     or about trusting God to work through the authorities He has placed us under,
     or about the greatest single tool
          God has given us for disarming
               the power our enemies have over us.

Those are all powerful,
     practical tools for dealing with
          the difficult people in our lives,
tools we’ll look at next week.

But I’ll tell you right now,
     all of those tools are worthless
          until we first deal with our underlying attitude toward that relationship.

If we view the other person
     as someone to be used
          or manipulated
               or defeated
all the relationship tools in the world
     will not help us.

Only when we choose the establishment
     of as healthy a relationship as possible
          for our highest goal
               will we begin to find
the healing,
     and freedom,
          and true success in our relationships
               that we long for so desperately.

When I announced my topic today
     of dealing with difficult people
          some of you had one person
               instantly jump into your mind.

I don’t know who its.
I assure you,
     I don’t want to know.

For all I know, it’s ME!

If what we do next week
     is to be of any value to you
          I would strongly encourage you
to begin today
     by choosing the redemption
          and restoration of that relationship
               as your highest priority
in any future dealings you have with that person.

I know there are some of you
     who recoil at even the suggestion of such a thing.

Your hurt
     or your fear
          or your bitterness because of what they did to you
     makes you detest the thought of any positive move towards them.

But for those of you
     who have grown weary      
          of the emotional bondage that relationship has created in your life,
     I want you to know God can show you
          the pathway to freedom.